Professional Development Skills Training
Train the Trainers (TOT)
Course Description
Train of Trainers (TOT), is the course that will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable knowledge in this practical and constructive learning environment.
Course Content
Module 1: Introduction To Training
- Adult Learning Principles
- Learning Styles
Module 2: Training Design – Addie Model
- Analyze
- Developing learning goals
- Understanding learners
- Training need analysis
- Design
- Developing learning objectives
- designing outcomes: authentic assessment
- Develop
- Implement
- Evaluate
Module 3: Training Methods
- Lecture
- Demonstration
- Discussion
- Case Study
- Role Playing
- Questioning
- Effective Training Aids
- Handouts
- Power point presentation
- Flip charts
- Videos
Module 4: Create Session Plan
- Purpose Of A Session Plan
- Session Plan Content
- Steps In Developing A Session Plan
Module 5: Facilitate Great Training
- Facilitations Skills
- Characteristics of a good facilitators
- Skills of a good facilitator
- Listening
- Responding to questions
- Humour
- Establishing ground rules
- Managing Challenges
- Seating Arrangements
Module 6: Evaluate Your Training
- Why Evaluate Training
- Training Evaluation Method
Training Schedule
Course | Date | Duration | Location |
|---|---|---|---|
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 | August 10-12, 2026 | 24 HRS | Alabang |
Train the Trainers (TOT) SO3 | October 5-7, 2026 | 24 HRS | Via Online |
Train the Trainers (TOT) SO3 | December 1-3, 2026 | 24 HRS | Via Online |
Course Fee
Via Zoom - ₱ 7,400
with E-Copy of Manuals
Face to Face - ₱ 9,520
With Meals and Printed Manuals
𝗖𝗼𝘂𝗿𝘀𝗲 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀:
• Course Manual (PDF)
• OSH Standard 2020- Yellow Book (PDF) and other soft copy of materials, OSH forms & templates.
• Certificate of completion & ID from Trainovate® approved by DOLE (Soft and Hard Copy)
• Continues OSH technical support and guidance after course
• PLUS FREE SLOT for HIRAC and monthly exclusive free training slots from Trainovate.
• ISO 45001: 2018 Awareness Training (E-Learning)
Effective Communication Skills
Course Description
This 1-day training program equips participants with essential communication skills required for effective workplace and customer interactions. The course focuses on improving verbal, non-verbal, and written communication while strengthening active listening, empathy, and professionalism. Through practical exercises, role-plays, and real-world scenarios, participants learn how to clearly articulate ideas, manage challenging conversations, and build stronger relationships with customers and colleagues.
Course Content
- Foundations of Effective Communication
- The 7 C’s of Communication (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous)
- Types of Communication: Verbal, Non-Verbal, and Written
- Active Listening Skills and Techniques
- Overcoming Barriers to Effective Communication
- Non-Verbal Communication and Body Language
- Clear and Effective Verbal Communication
- Structuring Responses and Delivering Messages Confidently
- Professional Email Writing and Message Etiquette
- Handling Difficult Conversations and Conflict Resolution
- Building Rapport and Trust with Customers or Colleagues
- Practical Role-Plays and Communication Exercises
- Real-World Communication Scenarios
Course Fee
Via Zoom – ₱ 3,400
with E-Copy of Manuals
Group fee= ₱2,600 (3 PAX AND ABOVE)
Face to Face – ₱ 4,000 With Meals and Printed Manuals
Group fee= ₱3,200 (3 PAX AND ABOVE)
Customer Service Training
Course Description
This training program is designed to enhance participants’ customer service skills by strengthening communication, problem-solving, and relationship-building abilities. The course emphasizes delivering excellent service experiences, understanding customer needs, and managing customer interactions effectively through various communication channels such as face-to-face, phone, and email. Participants will develop strategies to handle difficult customers, build trust, and improve overall customer satisfaction.
Course Content
- Understanding Customer Service Excellence
- The Importance of Customer Experience
- Recognizing Customer Needs and Expectations
- Creating Positive First Impressions
- Building Rapport with Customers
- Customer Communication Techniques
- Using Positive Language and Tone of Voice
- Asking Effective Questions
- Active Listening and Note-Taking Skills
- Handling Customer Inquiries and Requests
- Managing Difficult Customers and Complaints
- Emotional Control and Professional Conduct
- Turning Negative Situations into Positive Experiences
Course Fee
Via Zoom – ₱ 3,400
with E-Copy of Manuals
Group fee= ₱2,600 (3 PAX AND ABOVE)
Face to Face = ₱4,000
Group fee = ₱3,200 (3 PAX AND ABOVE)
Sales and Digital Marketing Training
Course Description
The Sales and Digital Marketing Mastery Program is a two-day intensive training designed to help sales professionals strengthen their ability to attract prospects, engage customers, and convert opportunities into revenue. The program focuses on modern sales strategies supported by digital marketing, equipping participants with practical skills in lead generation, digital prospecting, customer engagement, consultative selling, sales communication, and closing techniques. Participants will learn how to understand today’s buyer journey, build stronger sales pipelines, leverage digital platforms for prospecting, and create meaningful customer interactions throughout the sales process. By integrating digital marketing tools, CRM practices, performance measurement, and proven selling frameworks, this program enables sales professionals to improve productivity, build lasting customer relationships, and drive sustainable sales growth.
Course Content
Day 1:
Module 1: The Modern Sales & Digital Marketing Landscape
- The modern buyer’s journey
- Digital transformation in sales
- Omnichannel customer engagement
- Consumer decision-making process
- Sales and marketing alignment
Module 2: Digital Marketing Fundamentals
Key Topics
- Digital marketing ecosystem
- Branding and positioning
- SEO and website basics
- Marketing funnel (Awareness–Interest–Desire–Action)
- Customer personas
Module 3: Social Media Marketing & Content Strategy
- Choosing the right platform
- Content pillars
- Storytelling for brands
- Visual content best practices
- Engagement and community building
- Content calendar planning
Module 4: Online Lead Generation & Digital Prospecting
- Lead magnets
- Landing pages
- Online networking
- Email marketing fundamentals
- Lead qualification (BANT)
- Social selling
Day 2:
Module 5: Consultative Selling & Sales Communication
- Building rapport
- Asking powerful questions
- Active listening
- Presenting value instead of features
- Storytelling in sales
- Building trust
SPIN Selling
- Situation
- Problem
- Implication
- Need-Payoff
Module 6: Sales Closing Techniques & Objection Handling
- Recognizing buying signals
- Handling common objections
- Negotiation principles
- Closing techniques
- Follow-up and relationship building
LAER Model
- Listen
- Acknowledge
- Explore
- Respond
Module 7: Customer Relationship Management (CRM) & Customer Retention
Key Topics
- CRM fundamentals
- Customer lifecycle management
- Building loyalty
- Referral marketing
- Customer experience
Module 8: : Sales Planning, KPIs & Performance Measurement
- Sales forecasting
- Pipeline management
- SMART sales goals
- Marketing metrics (CTR, conversion rate, ROI)
- Dashboard reporting
- Continuous improvement
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Group Fee = ₱4,000 (3 PAX AND ABOVE)
Face to Face = ₱6,200
Group fee = ₱5,500 (3 PAX AND ABOVE)
Advanced Leadership and Personality Development Training
Course Description
Advanced two-day leadership program focusing on emotional intelligence, authentic leadership, VUCA leadership, psychological safety, conflict resolution, resilience, and strategic decision-making.
Course Content
Day 1
Modules: Leadership Self-Assessment; Deep Inner Mastery & Emotional Intelligence; Authentic Leadership, Ethics & Values; Executive Presence & Leadership Influence; Leading in a VUCA World; Leadership Simulation.
Day 2
Modules: Reflection; Advanced Team Dynamics & Psychological Safety; Complex Conflict Resolution & Negotiation; Resilience, Adaptability & Change Leadership; Strategic Leadership & Decision-Making; Capstone Leadership Simulation.
Module Highlights
- Deep Inner Mastery & EQ
- Authentic Leadership
- Executive Presence
- VUCA Leadership
- Psychological Safety
- Conflict Resolution & Negotiation
- Resilience & Change Leadership
- Strategic Decision-Making
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Group Fee = ₱4,000 (5 PAX AND ABOVE)
Face to Face = ₱6,200
Group fee = ₱5,500 (5 PAX AND ABOVE)
ISO 30414: 2018 Human Resource Management
Course Description
This pioneering awareness course introduces the first international standard dedicated to quantifying and reporting the organizational value of human resources. Participants will explore the ISO 30414:2018 framework, learning how to transform traditional HR metrics into structured, world-class human capital reports. The session covers the standard’s core focus areas—including workforce productivity, recruitment costs, compliance, organizational culture, and talent retention. HR professionals will gain the insights needed to establish transparent data baselines that align people strategies with business outcomes, satisfying both internal executive leadership and external investment stakeholders.
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Master AI: Work Smarter, Not Harder
Course Description
This practical, hands-on course strips away the technical jargon to show professionals how to immediately use Artificial Intelligence to automate repetitive tasks, boost daily productivity, and reclaim valuable time. Participants will learn how to write effective prompts, use generative AI for fast content creation, email drafting, and report summarization, and discover accessible AI tools to streamline project management and brainstorming. The focus is entirely on practical, everyday shortcuts that help you do high-quality work in half the time.
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Face to Face = ₱6,200 with Meals and Printed Manuals
Human Resources Fundamentals: A Comprehensive Overview
Course Description
This course offers a practical and comprehensive introduction to the essential pillars of modern human resource management. Designed to strip away overwhelming jargon, the session provides a clear roadmap through the entire employee lifecycle—from strategic recruitment and onboarding to performance tracking, labor compliance, and employee relations. Participants will gain the foundational knowledge and confidence needed to handle day-to-day HR responsibilities smoothly, protect the organization from basic compliance risks, and foster a positive, productive work environment.
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Face to Face = ₱6,200 with Meals and Printed Manuals
Training Schedule
Course | Date | Duration | Location |
|---|---|---|---|
Advanced Leadership & Personality Development Training |
| 16 HRS | Via Online |
Advanced Leadership & Personality Development Training |
| 16 HRS | Alabang |
Advanced Leadership & Personality Development Training |
| 16 HRS | Alabang |
Advanced Leadership & Personality Development Training |
| 16 HRS | Via Online |
Advanced Leadership & Personality Development Training |
| 16 HRS | Via Online |
Advanced Leadership & Personality Development Training | August 13-14, 2026 | 16 HRS | Via Online |
Advanced Leadership & Personality Development Training | September 29-30, 2026 | 16 HRS | Via Online |
Advanced Leadership & Personality Development Training | October 15-16, 2026 | 16 HRS | Alabang |
Sales & Digital Marketing Training |
| 16 HRS | Via Online |
Sales & Digital Marketing Training |
| 16 HRS | Via Online |
Sales & Digital Marketing Training |
| 16 HRS | Alabang |
Sales & Digital Marketing Training | August 25-26, 2026 | 16 HRS | Via Online |
Sales & Digital Marketing Training | November 27-28, 2026 | 16 HRS | Via Online |
ISO 30414: 2018 Human Resource Management | September 24, 2026 | 8 HRS | VIa Online |
| Effective Communication Training |
| 8 HRS | Alabang |
Effective Communication Training |
| 8 HRS | Alabang |
| Effective Communication Training |
| 8 HRS | Via Online |
| Effective Communication Training |
| 8 HRS | Via Online |
| Effective Communication Training | September 29, 2026 | 8 HRS | Alabang |
| Customer Service Excellence |
| 8 HRS | Alabang |
| Customer Service Excellence |
| 8 HRS | Via Online |
Customer Service Excellence | October 22, 2026 | 8 HRS | Via Online |
Customer Service Excellence | November 12, 2026 | 8 HRS | Via Online |
Master AI: Work Smarter, Not Harder | September 2, 2026 | 8 HRS | Via Online |
Master AI: Work Smarter, Not Harder | November 24, 2026 | 8 HRS | Via Online |
Human Resources Fundamentals: A Conprehensive Overview | August 26-27, 2026 | 16 HRS | Via Online |
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Mode of Payment
To ensure your slots, please complete your payment using the details below. For any concerns or questions, you may contact
info@trainovate.com.ph
or call 0967 097 3119.
Account Name: Jennyfer V
GCASH Account Number: 0936-985-4829
Account Name
Trainovate INC.
BDO Account Number:
007228019921
Account Name
Trainovate INC.
BPI Account Number:
1591011053 - PHP
1594063542 - USD