Professional Development Skills Training
Train the Trainers (TOT)
Course Description
Train of Trainers (TOT), is the course that will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable knowledge in this practical and constructive learning environment.
Course Content
Module 1: Introduction To Training
- Adult Learning Principles
- Learning Styles
Module 2: Training Design – Addie Model
- Analyze
- Developing learning goals
- Understanding learners
- Training need analysis
- Design
- Developing learning objectives
- designing outcomes: authentic assessment
- Develop
- Implement
- Evaluate
Module 3: Training Methods
- Lecture
- Demonstration
- Discussion
- Case Study
- Role Playing
- Questioning
- Effective Training Aids
- Handouts
- Power point presentation
- Flip charts
- Videos
Module 4: Create Session Plan
- Purpose Of A Session Plan
- Session Plan Content
- Steps In Developing A Session Plan
Module 5: Facilitate Great Training
- Facilitations Skills
- Characteristics of a good facilitators
- Skills of a good facilitator
- Listening
- Responding to questions
- Humour
- Establishing ground rules
- Managing Challenges
- Seating Arrangements
Module 6: Evaluate Your Training
- Why Evaluate Training
- Training Evaluation Method
Training Schedule
Course | Date | Duration | Location |
|---|---|---|---|
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 |
| 24 HRS | Via Online |
Train the Trainers (TOT) SO3 | August 10-12, 2026 | 24 HRS | Alabang |
Train the Trainers (TOT) SO3 | October 5-7, 2026 | 24 HRS | Via Online |
Train the Trainers (TOT) SO3 | December 1-3, 2026 | 24 HRS | Via Online |
Course Fee
Via Zoom - ₱ 7,400
with E-Copy of Manuals
Face to Face - ₱ 9,520
With Meals and Printed Manuals
𝗖𝗼𝘂𝗿𝘀𝗲 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀:
• Course Manual (PDF)
• OSH Standard 2020- Yellow Book (PDF) and other soft copy of materials, OSH forms & templates.
• Certificate of completion & ID from Trainovate® approved by DOLE (Soft and Hard Copy)
• Continues OSH technical support and guidance after course
• PLUS FREE SLOT for HIRAC and monthly exclusive free training slots from Trainovate.
• ISO 45001: 2018 Awareness Training (E-Learning)
Effective Communication Skills
Course Description
This 1-day training program equips participants with essential communication skills required for effective workplace and customer interactions. The course focuses on improving verbal, non-verbal, and written communication while strengthening active listening, empathy, and professionalism. Through practical exercises, role-plays, and real-world scenarios, participants learn how to clearly articulate ideas, manage challenging conversations, and build stronger relationships with customers and colleagues.
Course Content
- Foundations of Effective Communication
- The 7 C’s of Communication (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous)
- Types of Communication: Verbal, Non-Verbal, and Written
- Active Listening Skills and Techniques
- Overcoming Barriers to Effective Communication
- Non-Verbal Communication and Body Language
- Clear and Effective Verbal Communication
- Structuring Responses and Delivering Messages Confidently
- Professional Email Writing and Message Etiquette
- Handling Difficult Conversations and Conflict Resolution
- Building Rapport and Trust with Customers or Colleagues
- Practical Role-Plays and Communication Exercises
- Real-World Communication Scenarios
Course Fee
Via Zoom – ₱ 3,400
with E-Copy of Manuals
Group fee= ₱2,600 (3 PAX AND ABOVE)
Face to Face – ₱ 4,000 With Meals and Printed Manuals
Group fee= ₱3,200 (3 PAX AND ABOVE)
Customer Service Training
Course Description
This training program is designed to enhance participants’ customer service skills by strengthening communication, problem-solving, and relationship-building abilities. The course emphasizes delivering excellent service experiences, understanding customer needs, and managing customer interactions effectively through various communication channels such as face-to-face, phone, and email. Participants will develop strategies to handle difficult customers, build trust, and improve overall customer satisfaction.
Course Content
- Understanding Customer Service Excellence
- The Importance of Customer Experience
- Recognizing Customer Needs and Expectations
- Creating Positive First Impressions
- Building Rapport with Customers
- Customer Communication Techniques
- Using Positive Language and Tone of Voice
- Asking Effective Questions
- Active Listening and Note-Taking Skills
- Handling Customer Inquiries and Requests
- Managing Difficult Customers and Complaints
- Emotional Control and Professional Conduct
- Turning Negative Situations into Positive Experiences
Course Fee
Via Zoom – ₱ 3,400
with E-Copy of Manuals
Group fee= ₱2,600 (3 PAX AND ABOVE)
Face to Face = ₱4,000
Group fee = ₱3,200 (3 PAX AND ABOVE)
Sales and Marketing Training
Course Description
This training program aims to develop the sales and marketing capabilities of participants by focusing on customer-centered strategies, communication effectiveness, and consultative selling techniques. The course helps sales professionals improve confidence, build stronger customer relationships, and apply structured sales strategies that enhance performance and revenue growth. Through interactive sessions, participants gain practical insights into the sales cycle, prospecting, and solution-based selling.
Course Content
- Fundamentals of Sales and Marketing Communication
- Understanding Communication Styles in Sales
- Building Confidence and Assertiveness
- Core Sales Communication Skills
- Negotiation and Influence Skills
- Building Rapport with Prospects and Clients
- Handling Complaints, Rejections, and Objections
- Understanding the Sales Cycle
- Why Customers Buy
- Prospecting and Lead Generation
- BANT Framework for Qualifying Leads
- Converting Leads into Sales Opportunities
- Preparing and Presenting Sales Solutions
- The Four Ps of Preparation in Sales Presentations
- Coaching and Mentoring Sales Teams
- Goal Setting using SMART Framework
- Strategic Sales Planning
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Group Fee = ₱4,000 (3 PAX AND ABOVE)
Face to Face = ₱6,200
Group fee = ₱5,500 (3 PAX AND ABOVE)
Leadership and Personality Development Training
Course Description
This two-day training program develops leadership capabilities by enhancing participants’ self-awareness, emotional intelligence, and communication skills. The course explores leadership styles, strategic thinking, and team development while providing practical tools to help participants lead with confidence and authenticity.
Through case studies, supervisor, role-playing, and group discussions, participants will develop a personal leadership vision and create actionable strategies for professional growth and effective team leadership.
Course Content
Introduction to Leadership Principles
Understanding Leadership Styles
The Role of Leadership in Organizational Success
Self-Awareness and Personal Strength Assessment
Emotional Intelligence in Leadership
Managing Personal Emotions and Reactions
Effective Communication for Leaders
Active Listening and Constructive Feedback
Conflict Resolution and Leadership Communication
Developing a Personal Leadership Vision
Strategic Thinking and Decision-Making
Leading Through Change and Uncertainty
Team Building and Collaboration Strategies
Understanding Team Dynamics
Leading High-Performance Teams
Time Management and Productivity Techniques
Goal Setting and Prioritization
Leadership Case Studies and Role-Playing Exercises
Creating a Personal Leadership Development Plan
Course Fee
Via Zoom = ₱4,800 with E-Copy of Manuals
Group Fee = ₱4,000 (3 PAX AND ABOVE)
Face to Face = ₱6,200
Group fee = ₱5,500 (3 PAX AND ABOVE)
Training Schedule
Course | Date | Duration | Location |
|---|---|---|---|
| Leadership & Personality Development Training |
| 16 HRS | Via Online |
| Leadership & Personality Development Training |
| 16 HRS | Alabang |
Leadership & Personality Development Training |
| 16 HRS | Alabang |
Leadership & Personality Development Training |
| 16 HRS | Via Online |
| Leadership & Personality Development Training | November 14-15, 2026 | 16 HRS | Via Online |
| Sales & Marketing Training |
| 16 HRS | Via Online |
| Sales & Marketing Training |
| 16 HRS | Via Online |
| Sales & Marketing Training | July 28-29, 2026 | 16 HRS | Alabang |
Sales & Marketing Training | September 24-25, 2026 | 16 HRS | Via Online |
Sales & Marketing Training | November 27-28, 2026 | 16 HRS | Via Online |
| Effective Communication Training |
| 8 HRS | Alabang |
Effective Communication Training |
| 8 HRS | Alabang |
| Effective Communication Training |
| 8 HRS | Via Online |
| Effective Communication Training | August 28, 2026 | 8 HRS | Via Online |
| Effective Communication Training | September 6, 2026 | 8 HRS | Alabang |
| Customer Service Excellence |
| 8 HRS | Alabang |
| Customer Service Excellence |
| 8 HRS | Via Online |
Customer Service Excellence | August 20, 2026 | 8 HRS | Alabang |
Customer Service Excellence | October 22, 2026 | 8 HRS | Via Online |
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Mode of Payment
To ensure your slots, please complete your payment using the details below. For any concerns or questions, you may contact
info@trainovate.com.ph
or call 0967 097 3119.
Account Name: Jennyfer V
GCASH Account Number: 0936-985-4829
Account Name
Trainovate INC.
BDO Account Number:
007228019921
Account Name
Trainovate INC.
BPI Account Number:
001591011053 - PHP
001594063542 - USD