Professional Development Skills Training
Effective Communication Skills
Course Description
This 1-day training program equips participants with essential communication skills required for effective workplace and customer interactions. The course focuses on improving verbal, non-verbal, and written communication while strengthening active listening, empathy, and professionalism. Through practical exercises, role-plays, and real-world scenarios, participants learn how to clearly articulate ideas, manage challenging conversations, and build stronger relationships with customers and colleagues.
Course Content
- Foundations of Effective Communication
- The 7 C’s of Communication (Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous)
- Types of Communication: Verbal, Non-Verbal, and Written
- Active Listening Skills and Techniques
- Overcoming Barriers to Effective Communication
- Non-Verbal Communication and Body Language
- Clear and Effective Verbal Communication
- Structuring Responses and Delivering Messages Confidently
- Professional Email Writing and Message Etiquette
- Handling Difficult Conversations and Conflict Resolution
- Building Rapport and Trust with Customers or Colleagues
- Practical Role-Plays and Communication Exercises
- Real-World Communication Scenarios
Course Fee
Group fee= ₱2,576 (3 PAX AND ABOVE)
Face to Face – ₱ 3,920 With Meals and Printed Manuals
Group fee= ₱3,136 (3 PAX AND ABOVE)
Customer Service Training
Course Description
This training program is designed to enhance participants’ customer service skills by strengthening communication, problem-solving, and relationship-building abilities. The course emphasizes delivering excellent service experiences, understanding customer needs, and managing customer interactions effectively through various communication channels such as face-to-face, phone, and email. Participants will develop strategies to handle difficult customers, build trust, and improve overall customer satisfaction.
Course Content
- Understanding Customer Service Excellence
- The Importance of Customer Experience
- Recognizing Customer Needs and Expectations
- Creating Positive First Impressions
- Building Rapport with Customers
- Customer Communication Techniques
- Using Positive Language and Tone of Voice
- Asking Effective Questions
- Active Listening and Note-Taking Skills
- Handling Customer Inquiries and Requests
- Managing Difficult Customers and Complaints
- Emotional Control and Professional Conduct
- Turning Negative Situations into Positive Experiences
Course Fee
Group fee= ₱2,576 (3 PAX AND ABOVE)
Face to Face = ₱3,920
Group fee = ₱3,136 (3 PAX AND ABOVE)
Sales and Marketing Training
Course Description
This training program aims to develop the sales and marketing capabilities of participants by focusing on customer-centered strategies, communication effectiveness, and consultative selling techniques. The course helps sales professionals improve confidence, build stronger customer relationships, and apply structured sales strategies that enhance performance and revenue growth. Through interactive sessions, participants gain practical insights into the sales cycle, prospecting, and solution-based selling.
Course Content
- Fundamentals of Sales and Marketing Communication
- Understanding Communication Styles in Sales
- Building Confidence and Assertiveness
- Core Sales Communication Skills
- Negotiation and Influence Skills
- Building Rapport with Prospects and Clients
- Handling Complaints, Rejections, and Objections
- Understanding the Sales Cycle
- Why Customers Buy
- Prospecting and Lead Generation
- BANT Framework for Qualifying Leads
- Converting Leads into Sales Opportunities
- Preparing and Presenting Sales Solutions
- The Four Ps of Preparation in Sales Presentations
- Coaching and Mentoring Sales Teams
- Goal Setting using SMART Framework
- Strategic Sales Planning
Course Fee
Via Zoom = ₱4,704 with E-Copy of Manuals
Group Fee = ₱3,920 (3 PAX AND ABOVE)
Face to Face = ₱6,160
Group fee = ₱4,928 (3 PAX AND ABOVE)
Leadership and Personality Development Training
Course Description
This two-day training program develops leadership capabilities by enhancing participants’ self-awareness, emotional intelligence, and communication skills. The course explores leadership styles, strategic thinking, and team development while providing practical tools to help participants lead with confidence and authenticity.
Through case studies, role-playing, and group discussions, participants will develop a personal leadership vision and create actionable strategies for professional growth and effective team leadership.
Course Content
Introduction to Leadership Principles
Understanding Leadership Styles
The Role of Leadership in Organizational Success
Self-Awareness and Personal Strength Assessment
Emotional Intelligence in Leadership
Managing Personal Emotions and Reactions
Effective Communication for Leaders
Active Listening and Constructive Feedback
Conflict Resolution and Leadership Communication
Developing a Personal Leadership Vision
Strategic Thinking and Decision-Making
Leading Through Change and Uncertainty
Team Building and Collaboration Strategies
Understanding Team Dynamics
Leading High-Performance Teams
Time Management and Productivity Techniques
Goal Setting and Prioritization
Leadership Case Studies and Role-Playing Exercises
Creating a Personal Leadership Development Plan
Course Fee
Via Zoom = ₱4,704 with E-Copy of Manuals
Group Fee = ₱3,920 (3 PAX AND ABOVE)
Face to Face = ₱6,160
Group fee = ₱4,928 (3 PAX AND ABOVE)
Training Schedule
Course | Date | Duration | Location |
|---|---|---|---|
| Leadership & Personality Development Training | March 4-5, 2026 | 16 HRS | Via Online |
| Leadership & Personality Development Training | March 26-27, 2026 | 16 HRS | Alabang |
Leadership & Personality Development Training | June 18-19, 2026 | 16 HRS | Via Online |
| Leadership & Personality Development Training | November 14-18, 2026 | 16 HRS | Via Online |
| Sales & Marketing Training | April 16-17, 2026 | 16 HRS | Via Online |
| Sales & Marketing Training | May 6-7, 2026 | 16 HRS | Via Online |
| Sales & Marketing Training | July 28-29, 2026 | 16 HRS | Alabang |
| Effective Communication Training | April 6, 2026 | 8 HRS | Alabang |
| Effective Communication Training | June 25, 2026 | 8 HRS | Via Online |
| Effective Communication Training | August 28, 2026 | 8 HRS | Via Online |
| Effective Communication Training | September 6, 2026 | 8 HRS | Alabang |
| Customer Service Excellence | April 28, 2026 | 8 HRS | Alabang |
| Customer Service Excellence | June 3, 2026 | 8 HRS | Via Online |
Interested in Professional Development Skills Training? Register now!
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Mode of Payment
To ensure your slots, please complete your payment using the details below. For any concerns or questions, you may contact
info@trainovate.com.ph or call 0967 097 3119.
Account Name: Jennyfer V
GCASH Account Number: 0936-985-4829
Account Name
Trainovate INC.
BDO Account Number:
000900500379
Other courses
OSH Training
Republic Act No. 11058 “An Act Strengthening Compliance with Occupational Safety and Health Standards and Providing Penalties for Violations thereof”
PDS Training
Professional Development Skills Training is intended to assist employees enhance their skills and knowledge in a certain area.
First Aid Training
Department Order No. 235, Series of 2022, pursuant to Republic Act No. 11058 and DO 198-18, which sets rules on certification of first aiders and accreditation of first aid training providers.
Elevate Your Expertise, Achieve Your Goals
Professional Development Skills Training
Industry-Related Content
Professional Development Skills Training is intended to assist employees enhance their skills and knowledge in a certain area. This will enable them to be more productive at work.
Saves time
Professional Development Skills courses are adaptable and may be scheduled at your convenience. These are an excellent way to save time and money by removing the need to travel to training places.
Affordable Packages
We provide very competitive rates for in-house training services. This makes us the ideal alternative for organizations on a low budget, and we train your personnel with the best content and training topics.
COURSES
SOFT SKILLS TRAINING
- Customer Service – Agent Level
- Customer Service – Management Level
- Effective Communication Skills – Agent Level
- Effective Communication Skills – Leadership
- Active Listening
- Building Rapport
- Asking effective Questions
- Negotiation Skills – Customer Service
- Negotiation Skills – Sales
- Assertiveness and Self Confidence Training
- Communicating with Impact and Influence Training
- Comprehension Skills Training
- Grammar
- Speech Training
- Thought Organization Training
- Verbal Communications Training
- Public Speaking Class
- Effective Meeting Management
- Anger Management Training
- Professional Telephone Skills
- Effective Negotiation Skills Training
- Work Attitude and Values Enhancement (WAVE) Training
SOFT SKILLS TRAINING
- Coaching Training and workshop
- Leadership for Beginners
- Mentoring
- Business Etiquette
- Emotional Intelligence
- Advanced Leadership Training
- Challenging Conversations in the workplace
- Managing your Boss
- Prioritization
- Constructive Feedback Training
- Personality Tests
- GROW and SMART Training
- Business Communication Training
- Change Management
- Critical and Creative Thinking Training
- Delegation Training
- Time Management Training
- Team Building Events
- Executive Leadership Training
- Leadership Excellence: Building Strong Teams and Addressing Workplace Concerns
- Strategic Planning Training and Boot Camp
- Training Needs and Analysis Training
- “Lunch and Learn” Session
SOFT SKILLS TRAINING
- Basic Excel Training
- Intermediate Excel Training
- Basic Powerpoint Training
- Intermediate Powerpoint Training
- MS Word Training
- Train-the-trainer Training and workshop
- Computer and Internet Basics
- Business Writing
- Basic Trainer Foundation Training
- Facilitation Skills Training
- Presenting Skills
- Consultative Sales Training – B2B
- Consultative Sales Training – B2C
- Email Customer Service Training
- Chat Support Customer Service Training
- Fund Generation and Resource Mobilization Course
- Sales Training for Non Sales People
- Sales Training for Sales people
- From Pitch to Profit: Mastering the Sales Process
Optimizing Learning